Add records from incoming webhook to processing queue

Webhook submissions sent as free text or attachments leave intake records unsearchable and triage stalled. The workflow creates structured records so coordinators can triage and assign same day.

Overview

Inbound webhook payloads often land as opaque notes, leaving intake teams to copy, paste, and hunt for context. This flow converts those payloads into structured records so operations coordinators can triage and assign work within the same day, eliminating manual handoffs and missed follow-up.