Add qualified SMS lead and log chat transcript

Your inbound SMS leads arrive unqualified and scattered, causing inconsistent follow-up and missed bookings. Get qualified contact records and booking prompts so reps can follow up same day.

Overview

Incoming SMS leads are time-sensitive and often go unqualified or unlogged; this flow engages each prospect conversationally, captures the transcript, and creates or updates a contact record. That gives your reps qualification context and booking prompts so they can follow up the same day.