Add predicted subcategory to new support ticket rows

Your support tickets lack subcategory labels, slowing triage and causing misroutes. The flow tags rows with predicted subcategories so handlers can prioritize same day.

Overview

Unlabeled ticket rows slow triage and increase misroutes; this flow classifies form-driven tickets and writes predicted subcategories back into the sheet. The result: on-call coordinators can prioritize and route incidents faster, often within the same day.