Add parsed leads from inbound webhook to contacts
Add parsed leads from inbound webhook to contacts
Your cancellation messages arrive as unstructured webhook text, causing unclear client status and missed crews. Parsed contacts and cancellation tags let coordinators act same day.
Overview
Missed or unparsed cancellation messages cause scheduling gaps and billing confusion for coordinators and billing staff. This flow parses inbound messages and updates client contacts so operations can reschedule and resolve billing issues same day.