Add overdue customers to re-engagement segment for outreach

Your bin receipt dates can go stale, leaving contacts unflagged for re-engagement and delaying retention outreach. Flag them for re-engagement so managers can act same day.

Overview

When receipt dates go stale you miss timely retention outreach; this workflow runs daily to find and flag overdue contacts. It puts them into a re-engagement segment so campaign managers can start outreach the same day and protect revenue before the next billing run.