Add opt-out tag to user profiles in support system

Your subscriber opt-outs aren't mirrored to user profiles, causing outreach to opted-out contacts in campaigns. This applies opt-out status so teams stop outreach before the next campaign.

Overview

When opt-outs in your email system don't reach your customer workspace, campaign managers and support reps risk contacting people who have opted out. This flow applies opt-out status to user profiles within minutes so teams stop outreach before the next campaign and maintain preference compliance.