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Add opened chat threads to shared insights spreadsheet

Add opened chat threads to shared insights spreadsheet

Your live chat openings lack tracking, leaving campaign managers unable to prioritize inquiries. Log each opened chat into a shared sheet so marketing ops can review context the same day.

Add opened chat threads to shared insights spreadsheet

Overview

Unlogged chat openings create blind spots for campaign teams and slow down timely outreach. This flow captures each first-open chat into a shared sheet so marketing ops and campaign managers get searchable context and can prioritize inquiries the same day.

Add opened chat threads to shared insights spreadsheet