Add online feedback to your tracking sheet for coordinators

Your feedback submissions arrive unstructured, leaving requests unlogged and staff without context. Capture and standardize each submission into your tracking sheet so staff can act promptly.

Overview

When feedback comes in as raw submissions, you need a reliable register so nothing falls through the cracks. This flow captures each submission into a single tracking sheet and routes conditional SMS or email alerts so coordinators can respond and close items the same day.