Add onboarding NPS to account records and user profiles
Add onboarding NPS to account records and user profiles
Your onboarding NPS responses sit apart from customer records, leaving managers without satisfaction context for new accounts. Scores are added to account and user profiles so teams can act same day.
Overview
Capture onboarding NPS directly into account and user profiles so program managers and support leads always see customer sentiment without manual updates. That visibility lets teams prioritize outreach and close feedback loops the same day.