Add on-call watcher to triage tickets to avoid SLA breaches

Your triage tickets arrive without an on-call reviewer, causing SLA breaches and slow acknowledgements. This adds the configured on-call as watcher and alerts triage supervisors so issues are acknowledged before the next workday.

Add on-call watcher to triage tickets to avoid SLA breaches

Add on-call watcher to triage tickets to avoid SLA breaches