Add membership opt-outs to your master member records
Add membership opt-outs to your master member records
Your opt-out responses arrive separate from the master member intake, leaving retention staff without context. It centralizes reasons and preferences so managers can act before renewals.
Overview
When membership opt-outs land disconnected, retention work stalls and renewal campaigns lose momentum. This flow captures every opt-out into your master intake so membership managers can see reasons and contact prefs and act within minutes, ahead of renewal deadlines.