Add members who clicked cancel to win-back sequence

When members click cancel, your community loses timely context for retention and manual follow-up is too slow. Enroll them in a win-back email so campaign managers can attempt recovery before renewal.

Overview

When a member clicks cancel you get one clear chance to re-engage them before renewal. This flow enrolls cancel-click members into a tailored win-back email within 24 hours and tags them for segmented follow-up so campaign managers can attempt recovery before the next billing cycle.