Add live webinar attendees to support contact records
Add live webinar attendees to support contact records
Your webinar attendee records aren't unified, leaving support without context for post-event questions. Deliver tagged attendee contacts to your support system so agents can follow up same day.
Overview
When attendees join a live webinar, support often lacks the contact context needed to answer questions or triage issues. This flow turns each live attendee into a tagged contact and builds an ops digest so agents can follow up same day and resolve inquiries faster.