Add lapsed customers to reengagement list and flag rows

Your lapsed customer rows sit uncontacted in the master sheet, blocking timely campaign audiences. Add those contacts to a reengagement list and flag the row so campaigns can run the same day.

Add lapsed customers to reengagement list and flag rows

Overview

If lapsed customers sit in your sheet uncontacted, you miss reengagement windows and downstream revenue. This workflow finds eligible rows each morning, adds those contacts to a reengagement audience, and flags the source so campaign managers can launch outreach the same day.

Add lapsed customers to reengagement list and flag rows