Add interested text replies to leads table and notify team
Add interested text replies to leads table and notify team
Your informational SMS replies go untracked, leaving interested homeowners without prioritized outreach. Capture and route replies to a lead table and notify SDRs so callbacks occur same day.
Overview
When homeowners reply to informational texts, SDRs need immediate context to convert interest. This flow captures replies, classifies intent, logs them to a central leads table, and pings SDRs so callbacks happen same day.