Add incoming texts to candidate records and notes

Your applicant texts sit in a shared inbox, disconnected from candidate records. It logs the message to the candidate record and adds a comment so staff can respond same day.

Overview

Inbound applicant texts are often disconnected from candidate profiles, leaving admissions coordinators to hunt for context and delaying replies. This flow captures messages, pins a link, and appends a searchable comment to the candidate record so staff can act with full context same day.