Add incoming SMS opt-outs to your suppression spreadsheet
Add incoming SMS opt-outs to your suppression spreadsheet
Your inbound SMS opt-outs can be missed in message streams, causing accidental outreach and compliance gaps. This logs each opt-out so campaign managers and compliance staff stop outreach same day.
Overview
Missed SMS opt-outs expose you to compliance risk and unnecessary sends. This flow captures unsubscribe messages and records a timestamped suppression row, letting campaign managers halt outreach the same day.