Add incoming request emails to central tracking sheet
Add incoming request emails to central tracking sheet
You receive work request emails in a shared inbox that go untracked and delay IT triage. Capture them into a central sheet so coordinators can act the same day.
Overview
When site or store requests land in a shared inbox they often go untriaged and create SLA risk. This flow centralizes those emails into a searchable tracker so coordinators can assign and resolve issues the same day.