Add incoming form submissions to support tracker sheet

Your frontline form submissions arrive unlogged, causing unclear ownership and delayed responses. It logs each submission to your support tracker so coordinators can triage and follow up same day.

Overview

Unlogged frontline reports create triage gaps and expose you to SLA risk; this flow captures each submission, normalizes timestamps, and writes a single source-of-truth row in your tracker. Coordinators gain immediate intake visibility so triage happens same day and follow-up aligns with SLAs.