Add inbound student email to learner record and log

Your monitored inbox collects student messages that aren't linked to learner records, delaying advising and follow-up. Add messages to the learner record and a log so coordinators can act same day.

Overview

Inbound student messages often live only in inboxes, causing follow-up delays and lost context for program coordinators. This flow centralizes each matched email into a searchable intake sheet and updates the learner record so advisors can act the same day.