Add inbound SMS replies to contact records and log
Add inbound SMS replies to contact records and log
Your inbound SMS replies from prospects arrive without CRM context, so follow-up stalls and enrollment is delayed. Capture replies, tag contacts and append a sheet row for same-day review.
Overview
Stop losing prospective student replies in your inbox — route them into contact records, tag them for campaigns, and log each reply for marketing review. That means campaign managers and enrollment coordinators can pick up the thread and follow up same day.