Add inbound message to lead and pause sequence

Your inbound prospect messages land outside the CRM, leaving leads without reply context and causing duplicate sends. Attach messages to leads and pause sequences so reps see reply context in minutes.

Overview

When prospect replies arrive outside the CRM, reps often continue cadences and create awkward duplicate outreach. This flow captures incoming messages on the lead and pauses active sequences so reps see reply context within minutes and stop redundant sends.