Add inbound chat messages to CRM lead notes

Your inbound chat messages arrive without CRM context, leaving reps unable to see conversation history. Each message is appended to the matching lead so reps have full context before outreach.

Overview

When inbound chats don't reach your CRM, reps lose context and follow-ups stall. This routes every incoming message into the matching lead as a note so reps have full conversation history within minutes and can respond personally and promptly.