Add hold comment to conversation and notify approver
Add hold comment to conversation and notify approver
Your conversations miss approval context when a webhook flags an exception, causing lookups and delayed sign-offs. Add a clear hold comment so approvers act faster and resolve cases within minutes.
Overview
When external systems flag an investment for exception review, agents spend time hunting context and approvals stall. This flow injects a clear hold comment into the conversation and pings the approver so cases move to resolution within minutes.