Add help requests from bot posts into tracking sheet

Your help requests come as unstructured bot posts, leaving support staff without type, due date, or summary. The sheet centralizes parsed requests so analysts can assign and resolve them same day.

Overview

Unstructured bot posts force your analysts to manually extract key fields before triage, slowing response times. This flow captures typed fields into a central sheet and surfaces unclaimed requests so support staff can assign and start resolution same day.