Add help channel messages to centralized tracking sheet

Your help channel messages often lack structured logging, causing lost context and slower triage. Capture messages into a searchable sheet so product marketing and support can triage same day.

Overview

When help-channel requests go unlogged, product marketing loses visibility into recurring issues and prioritization stalls. This flow captures those messages into a searchable tracking sheet so your product marketing and support leads can triage and act on issues the same day.