Add ghosted onboarding tag to learner contact records

Your learner onboarding records marked complete but unresponsive leave program coordinators without a re-engagement list. It flags those learners for coordinators to triage and act the same day.

Overview

When onboarding is marked complete but the learner never engages, coordinators need a reliable list to act on immediately. This flow flags those contacts so support and program coordinators can triage and begin targeted outreach the same day.