Add form leads to support log and notify team
Add form leads to support log and notify team
Your social lead form submissions lack structured intake, leaving agents without context for timely response. It logs submissions to a shared sheet and notifies coordinators for same-day follow-up.
Overview
Unstructured social leads slow down response and increase SLA risk for support coordinators. This flow captures each submission into a shared intake log and sends immediate alerts so coordinators can triage and respond same day.