Add feature requests from support to product backlog
Add feature requests from support to product backlog
Your solved support tickets with feature requests lack structure, leaving product teams without customer context. Add them to a shared backlog for rapid triage ahead of sprint planning.
Overview
Support buckets solved feature requests that never reach product, creating missed context and slow prioritization. This flow captures those requests into a shared backlog so product managers and project coordinators see prioritized items within minutes and prepare them for the next sprint.