Add email replies to request record and notify assignee
Add email replies to request record and notify assignee
Your request records miss inbound email replies, leaving assignees without context and delaying response. Get replies appended to the matching request so assignees can triage and respond same day.
Overview
Unthreaded email replies create blind spots that slow down rep responses and delay order or sample requests. This flow appends the raw reply to the matching request record and notifies the assignee so they have full context and can triage or reply same day.