Add departing guest companions to pre-departure email list
Add departing guest companions to pre-departure email list
You miss companion emails for 48‑hour departures, leaving guest experience and marketing without outreach context. Capture those contacts and queue pre-departure messages to reach them before checkout.
Overview
When companion contacts are missing, targeted pre-departure offers and reminders never reach guests and revenue opportunities slip away. This captures companion emails for departures within 48 hours and pushes them into your pre-departure campaign so marketing and guest experience teams reach guests ahead of checkout.