Add daily call performance rows from CSV attachments

Your daily call performance CSVs arrive as email attachments and go unread, delaying coach insights and calibration. Parsed rows land in your review spreadsheet so coaches can act same day.

Add daily call performance rows from CSV attachments

Overview

Daily CSV report attachments often sit unread, leaving trainers without timely visibility into agent behavior. This flow parses those attachments and appends structured performance rows to your review sheet so coaches can identify coaching needs and act same day.

Add daily call performance rows from CSV attachments