Add customers to purchase journey mailing list from CRM

Your CRM field changes aren't adding customers to the purchase-journey list, creating segmentation gaps. It adds those contacts to the journey list so campaign managers can act same day.

Add customers to purchase journey mailing list from CRM

Overview

When a customer journey field flips in your CRM, segmented campaigns depend on having that contact in the right list immediately. This flow moves those contacts into the journey list and tags them so campaign managers can launch targeted sends the same day.

Add customers to purchase journey mailing list from CRM