Add CSMs and customer success team to project roster

Your project record updates without participant invites, leaving CSMs without project access. Add CSMs and the success team automatically so coordinators can onboard same day.

Add CSMs and customer success team to project roster

Overview

Project records often show assigned CSMs before invites are sent, causing missed access and delayed onboarding. This flow adds the assigned CSM and the configured success team to the project roster automatically so coordinators can begin onboarding same day.

Add CSMs and customer success team to project roster