Add completed support task contacts to nurture list
Add completed support task contacts to nurture list
Support tasks miss contact handoffs when tickets close, leaving CSAT chances untracked and lists incomplete. It captures resolved-ticket contacts so campaign managers can run same-day CSAT outreach.
Overview
Missed handoffs between support and marketing cause audience gaps and lost CSAT responses. This flow captures resolved-ticket contacts, logs the status change, and tags contacts for outreach so campaign managers can run same-day CSAT surveys and keep lists audit-ready.