Add completed support queries to central tracking sheet
Add completed support queries to central tracking sheet
You lose closure when support issues are marked done, leaving recurring problems untracked. This creates a shared sheet of resolved queries for coordinators to act on same day.
Overview
Closed support tickets often lose resolution context, making follow-up and trend analysis ad hoc. This flow captures resolved issue details into a central worksheet so coordinators can see closure context and act on recurring problems the same day.