Add completed service customers into the review campaign
Add completed service customers into the review campaign
Your completed recurring services aren't enrolled for review requests, missing feedback opportunities. Enroll those customers into a review campaign so your reputation team collects feedback same day.
Overview
When completed recurring services don't trigger review requests, post-service momentum is lost and reputation programs go cold. This flow captures completed recurring customers and enrolls them into your review campaign so your reputation team collects feedback same day.