Add completed matters to post-service review request list

Pended matter client records miss review campaigns, delaying requests and losing post-service momentum. Enroll clients into review outreach so coordinators can request feedback same day.

Add completed matters to post-service review request list

Overview

When matters are marked pended, enroll the client into review outreach immediately so your reputation work happens while the interaction is fresh. That reduces missed review requests and gives program coordinators actionable feedback the same day.

Add completed matters to post-service review request list