Add cleaned meeting links to customer support conversations

Your webhook meeting URLs arrive in mixed formats, so agents lose time finding a working join link. Standardize and attach cleaned links to the conversation so agents have correct details same day.

Add cleaned meeting links to customer support conversations

Overview

Inbound meeting links often arrive in inconsistent formats and force agents to hunt for a working join URL, delaying customer follow-up. This flow standardizes those links and writes a cleaned URL to the conversation record so agents can share accurate details the same day.

Add cleaned meeting links to customer support conversations