Add chatbot transcript to support record for triage

Your in-app chatbot transcripts go unlogged, leaving reproductions and post-mortems without conversation context. You get searchable session records for fast triage the same day.

Overview

When chatbot conversations end untracked, engineers lack the context needed to reproduce and fix bugs. This flow automatically appends full transcripts and timestamps to your support register so teams can triage and correlate issues the same day.