Add cancellation tags and email partner operations team
Add cancellation tags and email partner operations team
Your service cancellation submissions arrive untagged, leaving contacts unsegmented. It adds cancellation tags and emails the partner so segmentation is accurate within minutes.
Overview
When cancellation requests arrive untagged, campaign managers can’t reliably exclude those contacts from active journeys. This flow tags the contact and instantly notifies the partner, keeping segmentation accurate and partners informed within minutes.