Add cancellation responders to regional groups for follow-up

Your cancellation form responses pile up untriaged, leaving regional coordinators without context. Route contacts to regional groups for same-day follow-up and timely retention outreach.

Overview

Cancellation requests left untriaged create delays in retention and messy handoffs across regions. This workflow captures each cancellation, creates a contact record, and routes it to the right regional follow‑up group so coordinators can act the same day.