Add canceled subs to cancellation segment for retention

Canceled subscriptions often lack list tagging, delaying retention outreach and skewing churn reporting. It adds canceled customers to a cancellation list so campaign managers can act same day.

Overview

Un-tagged cancellations create gaps in retention campaigns and make churn metrics unreliable. This flow captures subscription cancellations and places those contacts into a cancellation list instantly, enabling campaign managers to launch same-day retention sequences and keep reporting accurate.