Add approval thread details to a tracking sheet

Your override appeal threads in private Slack channels go unrecorded and slow credit decisioning and audits. You get a consolidated, searchable request log so teams can resolve appeals the same day.

Overview

When override requests live only in private channels, audits and handoffs break down and credit decisions slow. This workflow extracts full thread context, resolves user names, and writes an audit-ready row to your tracking sheet so product and credit teams can act the same day.