Add a support tag for new community members
Add a support tag for new community members
Your community joiners arrive without context, leaving reps unprepared for onboarding. Support can start targeted outreach with member context the same day.
Overview
New community joiners often arrive without context, forcing reps to gather background before onboarding. Tagging joiners on arrival instantly gives support the context to deliver tailored onboarding and begin outreach the same day.