Notify support team in Slack about new community topics, and tag moderators in Gainsight
Notify support team in Slack about new community topics, and tag moderators in Gainsight
Notify your support team in Slack when a new topic is created in Gainsight Customer Communities. Ensure timely responses and engagement by filtering relevant topics and appending moderator tags for better management.
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Overview
Notify your support team in Slack when a new topic is created in Gainsight Customer Communities. Ensure timely responses and engagement by filtering relevant topics and appending moderator tags for better management.