Transfer new Zendesk tickets to SolarWinds, create incidents, and update ticket status
Transfer new Zendesk tickets to SolarWinds, create incidents, and update ticket status
Create incidents in SolarWinds Service Desk from new Zendesk support tickets, and update the original tickets with status changes and notifications. This ensures efficient incident management and keeps your team informed.
Workflow preview:
Zap details:
Overview
Create incidents in SolarWinds Service Desk from new Zendesk support tickets, and update the original tickets with status changes and notifications. This ensures efficient incident management and keeps your team informed.