Create note on Autotask ticket when new ticket is generated without a contract
Create note on Autotask ticket when new ticket is generated without a contract
Create a note on your support ticket in Autotask when a new ticket is generated, ensuring it only happens if there’s no associated contract. This improves ticket management and enhances customer support efficiency.
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Overview
Create a note on your support ticket in Autotask when a new ticket is generated, ensuring it only happens if there’s no associated contract. This improves ticket management and enhances customer support efficiency.