Create new CRM record from Dialpad call state change with contact information
Create new CRM record from Dialpad call state change with contact information
Capture relevant contact information from Dialpad when a call state changes to calling. Create a new record in your CRM with Shape, ensuring faster onboarding and improved tracking of customer interactions.
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Overview
Capture relevant contact information from Dialpad when a call state changes to calling. Create a new record in your CRM with Shape, ensuring faster onboarding and improved tracking of customer interactions.