Process new support tickets, filter subjects, send to Chatbase, and update Zendesk with responses
Process new support tickets, filter subjects, send to Chatbase, and update Zendesk with responses
Filter new support tickets in Zendesk by specific subjects, send relevant prompts to Chatbase for chatbot assistance, and update the ticket with the chatbot's response. Achieve faster resolution and improved customer support.
Workflow preview:
Zap details:
Overview
Filter new support tickets in Zendesk by specific subjects, send relevant prompts to Chatbase for chatbot assistance, and update the ticket with the chatbot's response. Achieve faster resolution and improved customer support.